Vision & Values

Turbo's Vision:

The premiere provider of performance improving programs for organizations committed to the meaningful growth of their team members. Our lives are enriched through our mutual association. The quality of our programs, delivered by dynamic professional associates, creates such value that our clients eagerly renew their contracts and refer their customers and suppliers to us.

Turbo's Values:

Reliability: We keep our promises. No stories, no excuses. We do not fix blame, we solve problems. We agree to speak the impeccable truth with each other and with our customers. We speak our own truth from our experience and our feelings. We are willing to keep score on promises kept.

Extra Mile: We strive to exceed our customers expectations. We communicate when, where and how extra mile service was performed. We continually seek value adding process improvements.

Pleasant Personality: We value people as our most important resource. We use all feedback to continually improve program materials, systems, methods, and processes. We respond to all requests with a "glad to" attitude.

Enthusiasm: We commit to a green light atmosphere. An optimistic world view. Honesty and integrity. We believe people want to do their best. We celebrate all successes.

Action: We do not ask people to wait. We respond promptly to all requests. If someone must wait, we give them choices and keep them informed. We coordinate our efforts to make it easy to do our jobs.

Thank You: We provide sincere appreciation to all team members and clients. We provide feedback on levels of service to all providers.